Text Message Terms

Effective To be confirmed: effective date

Stellar Property Services LLC ("we") sends text messages about service requests to customers who give us their mobile number.

What we text

• A confirmation that we received your request.
• Your quote, with a link to review and approve it.
• Your booking confirmation and arrival window.
• Payment receipts, and notice of any balance due after the work.
• Reminders, described below.

We do not send advertising or promotional texts.

How often

It depends on your job, usually a few messages per request. If a quote is waiting for your answer, we send at most 3 reminders: the first a day after the quote, then every two days. If a balance is due after the work, we send at most 3 reminders, three days apart.

Cost

Message and data rates from your mobile carrier may apply. We don't charge for texts.

Stopping texts

Reply STOP to any message. You will get one message confirming that you are unsubscribed, and no more texts from us after that. Reply START to receive texts again. You can still reach us by phone or email.

Help

Reply HELP to any message, call or text To be confirmed: business phone, or email To be confirmed: business email.

Your choice

Agreeing to texts is not required to get a quote or to hire us. Leave the mobile number empty and we will contact you by email instead.

Other terms

Mobile carriers are not liable for delayed or undelivered messages. How we handle your information is described in our Privacy Policy.